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Want to Enjoy Your Work More? Then Remember This.

By elephantcapability Leave a Comment

all organisations are imperfect

During my very first economics lecture at the University of Queensland in the late 1980’s, my lecturer Dr Gunton made an observation that I have never forgotten.  “All organisations are imperfect”, he pronounced with gusto from his academic pulpit in front of the crowded night time lecture theatre. I wrote this down, underlined it and filed […]

Filed Under: Change Management, Happiness, Followership, Healthy Teams, Human Workplaces Tagged With: Career, Happiness

2 Golden Rules for Influencing Behaviour

By elephantcapability 2 Comments

golden rules influence

  Influencing people to take positive actions is an important aspect of leadership and it’s an important aspect of life.  We use this skill in all sorts of instances: Maybe you’ve had to influence an employee in your team to change a behavior. Maybe you’ve needed to influence a customer to take some action or […]

Filed Under: Personal Effectiveness, Customer Service, Change Management, Capable Leaders Tagged With: Relationships, Leadership

Continuous Learning for Continuous Improvement

By elephantcapability Leave a Comment

  Continuous improvement is essential for any modern organisation. Without it customers will go elsewhere, competitors will gain market share, good employees will be lost and the organisation will be at risk of failure. I’m convinced that there can be no continuous improvement in organisations without a continuous learning culture, and I believe there are 3 keys […]

Filed Under: Personal Effectiveness, Change Management, Capable Leaders, Better Learning Tagged With: Success, Learning, Leadership

How to Safely Remove an Elephant From a Room

By elephantcapability 2 Comments

elephant in the room

    We all know the term “the elephant in the room”. This phrase usually refers to a serious issue that everyone knows about but doesn’t acknowledge or mention because it’s difficult to discuss or deal with. Examples of elephants hanging about in rooms are all around us.  I bet some of these sound familiar: […]

Filed Under: Becoming Unstuck, Change Management, Healthy Teams Tagged With: Change, Leadership, Success, Teams

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