When we commence our careers we usually work in the fat bit of the organisational structure triangle, somewhere near the bottom, where it’s anything but lonely. Everywhere we look there are people we can talk to, people to ask questions of, people to have a whinge with and people to share a laugh with. Very […]
2 Golden Rules for Influencing Behaviour
Influencing people to take positive actions is an important aspect of leadership and it’s an important aspect of life. We use this skill in all sorts of instances: Maybe you’ve had to influence an employee in your team to change a behavior. Maybe you’ve needed to influence a customer to take some action or […]
Giving Before Getting
A few days ago I dropped in to a bakery and asked for half a dozen breadrolls. I was a little embarrassed to find myself a couple of dollars short of the $3.60 I needed. The lady who was serving (and who didn’t know me) said to just give her what I had and give her the […]
